Privacy Policy

1. Information We Collect

We collect information in two ways: information you provide directly, and information collected automatically when you visit our site.

Information You Provide

When you submit a contact form or request an estimate, we collect your name, phone number, email address, and any project details you choose to share. This information is submitted through a third-party form service (Tally) and is used solely to respond to your inquiry.

Information Collected Automatically

Like most websites, ours uses analytics tools to collect standard technical data: your IP address, browser type, pages visited, time spent on pages, and referring URLs. This data is aggregated and anonymous - we cannot identify you individually from it. We use Vercel Analytics for this purpose.

2. Cookies

Our website may use cookies - small text files stored on your device - to improve your experience and help analytics tools function. You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. Note that some features of our website may not function properly if cookies are disabled. We do not use cookies to track you across other websites.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule estimates
• Communicate about your project before, during, and after service
• Improve our website based on aggregate usage data
• Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties. We do not use your contact information for unsolicited marketing.

4. How We Share Your Information

We share your information only in the following limited circumstances:

• Service providers: We use Tally to process form submissions. Tally receives the data you submit through contact forms. Tally has its own privacy policy governing how it handles that data.
• Legal requirements: We may disclose information if required by law, court order, or government request.
• Business transfers: If our business is acquired or merged, your information may transfer as part of that transaction.

5. Data Retention

We retain contact information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services you have requested and maintaining business records. If you would like us to delete your information, contact us at the email below and we will do so within a reasonable timeframe.

6. Your Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of certain data uses

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at the email address below.

7. Security

We take reasonable technical and organizational steps to protect your information from unauthorized access or disclosure. Our website uses HTTPS encryption for all data in transit. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us and we will delete it promptly.

10. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

11. Contact Us About This Policy

If you have questions about this Privacy Policy or how we handle your data, reach out directly:

Daly City Artificial Turf Installation

524 Midway Ave

Daly City, CA 94015