Terms and Conditions

1. Acceptance of Terms

By using this website or contacting us to request services, you confirm that you are at least 18 years old and have the legal authority to enter into these terms. If you are acting on behalf of a business or property owner, you represent that you have the authority to bind that party to these terms.

2. Description of Services

Daly City Artificial Turf Installation provides artificial grass installation, maintenance, and related landscaping services in Daly City, CA and surrounding areas. Services include but are not limited to: residential and commercial turf installation, pet-friendly turf, putting green installation, playground turf, sports turf, drought-tolerant turf, and turf maintenance.

All services are subject to a signed written agreement or estimate accepted by both parties before work begins. We reserve the right to decline any project at our discretion.

3. Estimates and Pricing

Estimates are provided free of charge and are valid for 30 days from the date issued unless otherwise noted. An estimate is not a binding contract. Pricing may change if the scope of work changes after an estimate is issued - for example, if additional excavation, drainage work, or materials are required based on site conditions discovered during the project.

Any changes to the scope of work will be discussed with you and documented in writing before additional work proceeds. We will not perform work beyond the original estimate without your approval.

4. Scheduling and Cancellation

Once you accept an estimate and a start date is scheduled, please give us at least 48 hours notice if you need to reschedule. We understand that circumstances change - we will work with you to find a new date.

If you cancel a scheduled job less than 48 hours before the agreed start time, and materials have already been ordered for your project, you may be responsible for the cost of materials that cannot be returned or restocked. We will communicate any such costs to you in advance.

5. Payment Terms

Payment terms are outlined in the written estimate or contract provided before work begins. Typically, a deposit is required before materials are ordered, with the remaining balance due upon project completion. We accept payment by check, cash, or electronic transfer unless other arrangements are agreed in writing.

Invoices not paid within 30 days of the due date may be subject to a late fee of 1.5% per month on the outstanding balance. We reserve the right to suspend or discontinue work on any project where payment is overdue.

6. Your Responsibilities

As the property owner or authorized representative, you are responsible for:

• Confirming that you have the legal right to authorize work on the property
• Checking with your HOA (if applicable) and obtaining any required pre-approval before installation begins
• Disclosing any known underground utilities, irrigation lines, or drainage features that could be affected by excavation
• Ensuring safe and reasonable access to the work area on the scheduled date

We are not responsible for damage to underground utilities or features that were not disclosed before work began. We recommend calling 811 (California Underground Service Alert) before any digging project.

7. Warranty

We stand behind our workmanship. Any installation defects - such as edge lifting, visible seam separation, or uneven settling caused by improper base preparation - will be corrected at no charge within 1 year of installation, provided the defect is not the result of misuse, physical damage, or failure to follow maintenance instructions.

Product warranties (covering the turf material itself) are provided by the manufacturer and vary by product. We will provide you with manufacturer warranty documentation for any turf product installed. Material warranties are separate from our workmanship warranty and are governed by the manufacturer's terms.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Daly City Artificial Turf Installation shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services or website - including loss of income, loss of use, or property damage not directly caused by our negligence.

Our total liability for any claim arising out of or related to our services shall not exceed the total amount you paid us for the specific project giving rise to the claim.

9. Website Use

This website is provided for informational purposes. You agree not to use this website for any unlawful purpose, to transmit spam or malicious content, or to attempt to gain unauthorized access to any part of the site. We reserve the right to discontinue access to any user who violates these terms.

10. Intellectual Property

All content on this website - including text, images, logos, and design - is owned by or licensed to Daly City Artificial Turf Installation. You may not copy, reproduce, distribute, or create derivative works from any content on this site without our express written permission.

11. Dispute Resolution

If a dispute arises between you and Daly City Artificial Turf Installation, we ask that you contact us first to try to resolve it informally. Most issues can be resolved with a direct conversation.

If a dispute cannot be resolved informally, you agree to binding arbitration under the rules of the American Arbitration Association in Daly City, CA. The arbitration will be conducted in English. You waive any right to a jury trial or class action proceeding.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of California, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be brought exclusively in the courts of San Mateo County, California.

13. Modifications to These Terms

We may update these Terms and Conditions at any time by posting a revised version on this page with an updated effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

14. Contact Us

Questions about these terms? Reach us directly:

Daly City Artificial Turf Installation

524 Midway Ave

Daly City, CA 94015